Services
Administrative Support Services
- Maintain websites, update and meet agency standards
- Telephone services
- Visitor Services - badging to travel arrangements
- Meeting Services - telecons, meetings, maintain calendars
- Information dissemination - ensure documents reach the right person
- Records Management - maintain and archive office records/files per NARA regulations
- Desktop Publishing - presentations, correspondence
- Office Software, i.e.,Microsoft Office Suite Adobe Photoshop; Computer Assisted Drawing
- Procurement - log and track purchases, maintain electronic data and scan in bar codes
Business & Management
- Accounting - Cost, accounts payable
- Business Management - Financial, proposal, business systems, program and project management
- Logistics - Coordination, liaison, Government Property Management, Vehicle Maintenance
- Procurement
- Training - Course development; technical training; needs assessment analysis; instructor, computer, media-based training, administration, education resources
- Resource Management
- SAP and Six Sigma
Copy/Printing Services
- Printing/copying services such as folding, hole punch, labeling and binding
- Copier Maintenance - trouble shoot, routine maintenance, vendor notification of repairs
- Scanning documents at 256K encryption - twice the industry standard
Information Technology
- Establish and maintain cyber security policies
- Desktop technical support for Windows and Macintosh platforms
- Data Center Management and Operations
- Help Desk administration and staffing
- Local and wide area network management and installation
- Cyber security program management, testing and implementation
- Large scale systems integration and application development
- Network engineering, e.g., network services, update patches, on call 24/7
- Develop customized software programs to meet customer's needs
- Add new requirements to developed software as required by the customer
Mail Room & Communications Center
- Manage mail center and supply room
- Shipping & Receiving of supplies, equipment, furniture, material and administrative products
- Scan and x-ray mail and incoming boxes for possible threat
- Conference room set up and support including seating, audiovisual equipment, communications equipment and audiovisual aids
- Prepare outgoing mail and shipments